Monday, February 9, 2009

Interactive To Do Lists with Yammer

I wanted to pass along a neat little service we've been using that I think has great potential for other SMBs and ultimately, the enterprise. It's called Yammer, and it's essentially Twitter for enterprises. Yammer allows you to create "groups" within your domain (i.e. solstice-consulting.com). You can set it up so certain people have read (sub) and/or write (pub) access to the group. A group is essentially a private queue of tweets (or twitter messages). The nice thing about this interface is. . .the number of interfaces. You can post or receive tweets via an SMS message, an email, the web interface, or even via an iPhone or Blackberry app.

We use yammer as an interactive to-do/status updating service. So we have a group set up for Operations, one for Recruiting, one for Marketing, etc. We assign an administrator to each group. Whenever we have a To-Do for Operations for example, anyone in the company can send a tweet to the Operations Yammer group. I often will just forward ops related emails I get to the operations@yammer.com group. One nice thing Yammer supports (that Twitter doesn't) is threaded replies. So Ops can then turn around and reply to that tweet when it has been completed, or request additional information.

It's a lightweight service with tons of different uses. I'm sure there are similar services out there (or other uses for Yammer). Let me know in the comments below of other suggestions you have, until then, happy tweeting.

1 comments:

bsomerville said...

or perhaps, "happy yamming!"