Comments on The Technology Edge: Jidoka - How to Ensure Your Job is NOT Offshoreabl...

I’d note the people of to informer that too!

2009-11-19T16:28:14.949-06:00

I’d note the people of to informer that too!

The process junkie in me is applauding this post! ...

2009-07-28T14:13:14.636-05:00

The process junkie in me is applauding this post! Most of the client work I do centers on implementing tools to "automate" business processes. The question we continually re-center on is: what should be automated (let the technology do it) and what SHOULD remain a human activity. The only way to effectively answer this is to fully understand what the business process is and what are the roles and responsibilities that exist. Every technology implementation needs to be based on solid understanding of the business process it suppports. To do this one must:
1. Define the process steps
2. Define the roles that are responsible for each step
3. Identify the business rules that must exist. i.e. "A" must be true for "B" to occur.
4. Determine which business rules can be programmed into a technology to execute and which require a human's thought process.

The end result: defined business process, well understood roles and responsibilities, and defined system requirements for a technology to automate.

Good article J. I find it interesting how people ...

2009-07-28T13:07:47.961-05:00

Good article J. I find it interesting how people have a tendency to continue performing repetitive tasks yet only a small fraction of these people look for ways to automate and improve them.

Unfortunately a lot of individuals tie automation to job loss which keeps many folks doing the same thing every day when their skill set can be utilized in other aspects of an organization. Another pitfall I've noticed is that some individuals cannot articulate how automating their repetitive task can add value to the organization. Often times these "ideas" are the first to get knocked off the list.

Looking forward to hearing more about this. And by the way, great new additions to your blog...I want cool gadgets on mine too!